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ARAMIS Products

Increase in efficiency and customer retention, rolled into one
E-mail and FTP technologies have had a considerable influence on day-to-day business of prepress and media companies. Many companies still try to manage and improve the information flow between customers, consultants and production department. ARAMIS' customer web portal is the ideal solution to organize this diversified information flow and make it more transparent for the involved, increasing lucidity and efficiency of job processing, and present a service that will effectively assure you of your customers' loyalty.

The most important advantages of the ARAMIS Internet portals:
Client loyalty through client integration
Automated) uploading and downloading of files / PDF
Online access to job information, status, files, etc.
Integration von online proof systems
Projection of individual workflow...
Permanent comprehension through protocols
...up to projection of the entire supply chain
Adjustable to each client/each project
Uniform data in ARAMIS MIS and in the portal
Beneficial even for other locations and printers
Automated sending of e-mails
Comprehensive, secure user and rights management

ARAMIS' customer web portal lets you create an individual workflow for each customer, considering diverse procedures and requirements among your customers. Let us illustrate with a typical example:
1. Compile job information
 Even before the project has started, your customers can use your web portal to prepare the assignment by compiling information.
2. Requesting/Committing job information
 Let customers submit information on their job through the ARAMIS web portal, directly or complemented by quotations (not on screenshot).
3. Production
 Consultants can use the portal to kick off the production stage, creating job assignments in-house and notifying the production department. You can request further information from the customer through the web portal. Also, you can offer full cost control by using ARAMIS' quantity and time sheets on the portal - if desired.
4. PDF proofing
 When the operator provides a file for approval, your consultant and subsequently the customer will be informed. Automatisms can further simplify this process.
5. Customer approval
 A file can be approved by single persons as well as several departments through the web portal. The usage of proofing tools like ESKO WebCenter or Kodak RealTimeProof can be included. When necessary, the job is returned to the production department. (step 3)
6./7. Approval
 Customers can clear a job for finishing (step 6) and independently start further processing, usually the print job (step 7).
8. Further processing / print
 Depending on order type you can finish a job yourself or commit it to another service provider which can easily be integrated into the web portal to reduce unnecessary transfer losses and redundancies.
9. Archiving
 Depending on order type you can finish a job yourself or commit it to another service provider which can easily be integrated into the web portal to reduce unnecessary transfer losses and redundancies.

Job overview with product, keywod and
colored job status symbols
Job Informationen, Job Status, Preview
and Buttons for the next step

Large enterprises as well as small ones already take advantage of the ARAMIS internet portal. The system's flexibility is a crucial advantage: you can customize not only design and layout (in-house, with knowledge of PHP), but also all input fields for job information, each customer's workflow, user rights, e-mail content, interfaces for other portals and system, and much more.

Our customers use ARAMIS' internet portal to exchange information with customers, partner companies and print shops. They even offer portals as payable services. And some of our customers would not want to miss the internet portal - for internal organisation purposes! The best customer loyalty we can think of!